Business Development Representative (eCommerce Supply Chain Sales)

Sales · Toronto, Ontario
Department Sales
Employment Type Full-Time
Minimum Experience Entry-level

Fulfil is looking for Business Development Representatives to join our expanding team. We are seeking driven individuals with high energy, sound business acumen and a passion for learning. This is not your average sales or business development job. It requires gaining an exceptional amount of supply chain knowledge, and a strong interest in learning about what it takes to operationally scale the worlds fastest growing direct to consumer (D2C) brands.

As a Business Development Representative at Fulfil, you’ll prospect and identify key decision-makers at target companies and lay the foundation for a strong relationship. You’ll engage with high potential prospects in order to scale Fulfil for growth. As the first point of contact with potential customers, you will work alongside an incredible sales team to generate sales leads, qualify active buying interest, and support deals as they progress in the funnel.

You will be responsible for becoming a product expert, and care deeply about learning core supply chain concepts to add value to prospects. You understand the sales process, can build relationships with the right decision-makers, and can succinctly define and communicate the specific benefits of Fulfil appropriate for each company. You will be a key driver of growth for the company, and on the front lines for evangelizing our product to prospective and existing users.

Successful Business Development Representatives at Fulfil will be considered for advancement into higher-level positions in Fulfil across sales, customer support, marketing and customer success. We've got 3 BDRs on the team that have all been promoted with exceptional performance! :) 


What you'll do:

  • Develop in depth product and supply chain expertise to add exceptional value with every client interaction
  • Work closely with account executives to build a pipeline of Customers
  • Develop and qualify opportunities with high growth merchants and retailers
  • Rack up experience equivalent to a real world MBA
  • Communicate with CEO’s and VP-Level customer contacts
  • Wear multiple hats and make the most of the opportunity to work at an amazing, innovative, and rapidly growing company; passionate about doing something incredible!
  • Work with the management team in making every potential Fulfil customer happy with every interaction
  • Provide sales and marketing support like preparing for demos, building proposals, and supporting our marketing initiatives

 We’re looking for someone with: 

  • A relevant academic background or experience in process improvement, supply chain or industrial engineering 
  • Superior communication skills (verbal and written) 
  • Strong interest in technology and sales 
  • A strong interest in learning about e-commerce and retail supply chains
  • Energy and a wicked work ethic
  • Self-discipline, focus amongst the chaos, and the ability to persevere through the ups/downs
  • A deep desire to win and the ability to find motivation in temporary setbacks
  • A sense of adventure and an entrepreneurial spirit
  • Interest in progressing to an Account Executive or Customer Success role after 12-18 months

 Nice to haves: 

  • Prior experience at a growth stage Internet/Software company
  • Prior experience using supply chain/ERP tools
  • Academic qualification related to supply chain
  • Experience selling in the past and interest in learning how to be great at enterprise software sales (extra points for candidates with > 1 year of SaaS sales experience)
  • A Self - Starter (“Manager of One”) attitude: ability to survey the wide variety of open opportunities for your contribution, and manage your time efficiently
  • Ability to empathize with Fulfil users - understand their motivations and their business goals, and use this information to be able to provide the most value
  • Strong project management and cross-functional collaboration skills, you are a task-management expert! There are only so many hours in a day and you’re able to identify the best use of that time.
  • A sense of adventure and an entrepreneurial spirit
  • Coding ability or other technical experience e.g. SQL

About Us: helps high growth, high volume merchants simplify operations and scale for growth. With the rise in omnichannel commerce, Fulfil was founded with the simple idea that merchant operations need to be simplified in order to deliver amazing retail experiences. Fulfil enables businesses to turn their back-office operations into an accelerator for growth by integrating order management, inventory management, warehouse management, vendor/supplier management, wholesale, manufacturing, financials and customer service, into one seamless solution. We believe merchants should love their operations platform, and we work hard to make that happen every single day. is a trusted solution for brands like DreamCloud, Mejuri, Lie-Nielsen Toolworks, and many more.

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  • Location
    Toronto, Ontario
  • Department
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  • Minimum Experience